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Frequently Asked Questions

Is there a place I can see your candles in person?

Yes!  Many of our designs are available at:

True North, 539 Bedford Rd, Morris, IL 60450

Manhattan Crafts, 130 Market Place, Manhattan, IL  60442 (by Berkots)

Or let us know what you'd like to see & we can bring it to (our day job, EcoWater) 2016 Plainfield Road, Crest Hill, IL  60403

Why does my beeswax candle develop a white cast over time?

There is a natural process called "bloom" that happens to 100% pure beeswax candles.  Bloom refers to the whitish cast that takes over the outside of the candle.  It does not affect the way a candle burns, and is simply a natural process of the softer oils of the beeswax rising to the outside surface.  To remove bloom, simply rub the candles with a soft, lint-free cloth or gently blow on them with a warm blow-dryer.  Many people like the way the beeswax candles look with the bloom and prefer to leave it intact.  

What is candle memory?

The first time you burn a candle, it creates or sets a “memory” in the wax. This wax memory will be the foundation for how the rest of the candle will burn. If the candle is not burned properly the first time, it will start to “tunnel.” The candle needs to stay lit for approximately 2-3 hours the first time you burn it. However, burn time is dependent on the size/diameter of the candle. The general rule of thumb is: 1 hour for every 1 inch in width.

What can I do with my leftover beeswax?

We recycle left over beeswax and donate the candles we make with it to fundraisers for people in need and to animal rescues.  You can drop it off to us or, if you're local, we'll come pick it up.